Exhibition Hire costs are up to the duration of the exhibition, pre and post show for transport and cleaning, however not exceeding 10 days, thats a great deal when you consider the effort you need to search for your furniture, go to a shop, pay, pick up and generally need a larger vehicle than you have to transport it in. Then put together the 1000 pieces that the item generally comes with (think IKEA!), and then arrange with the venue access that works within the organisers booked time, set up then get show ready yourself.
I’m exhausted thinking about it! Let the EES team take all this away for a reasonable fee and have you at your best at the show.
Do you know the amount of wasted goods left on loading docks across Australia, Kmart furniture is not normally recyclable and regardless of your community spirit there are no endless charitable causes requiring your bookcases. Think a little green and reuse the equipment we hire.
General Hire costs are a one day hire only and cheaper, unless otherwise negotiated at the time of booking. Long term rates can be negotiated.
Sure you can, but please follow these simple rules so we don’t have to send you a after show bill:
Follow these instructions to avoid the $150.00 + GST PER PANEL replacement cost for each damaged panel.
DAMAGE WAIVER DOES NOT COVER THIS SITUATION.
I’m exhausted thinking about it! Let the EES team take all this away for a reasonable fee and have you at your best at the show.
Do you know the amount of wasted goods left on loading docks across Australia, Kmart furniture is not normally recyclable and regardless of your community spirit there are no endless charitable causes requiring your bookcases. Think a little green and reuse the equipment we hire.
General Hire costs are a one day hire only and cheaper, unless otherwise negotiated at the time of booking. Long term rates can be negotiated.
The credit card surcharge is 2% which is the bank fee associated with your credit card charge, need the frequent flyer points we are happy for you to pay by credit card, if you wish to save this 2% jump on your internet banking and pay by direct deposit, we are happy to wait the 7 days due date on your invoice.
In some instances we may be able to service you after the due date, however we run the risk of something not quite making the show. So what happens actually happens after this date that warrants the late fee:
As these processes start the day after the due date, your late orders may accidentally slip through and also work outside the dedicated time allotted to this show.
Be on time and we will be fine!
No, unfortunately due to insurance issues and delivery commitments, all transport of equipment must be carried out by Expo Event Services. Plus who has packing blankets, straps and shot bags at their disposal!
Exhibition : A 100% Deposit Payment is required at point of booking, due within 7 days, until which time, all goods and services are subject to availability. Final Deposit Payment is due 7 days prior to installation. Goods and services not paid before this due date are considered cancelled. Incidentals arising from onsite costs are due 7 days post event.
Custom Stands: All custom built or special purchase equipment requires full payment at point of booking to commence manufacture or buying process. These items may not be removed from the order once payment is received.
General Hire: Full prepayment is required, no stock is held and is subject to availability when ordered. In the instance that stock is unavailable at the time of payment, alternate options will be offered.
From the time we take your call and process your booking to the warehouse and you we have spent considerable time and labour servicing your booking. Our teams hate reminding you of your commitment to payment, please review your invoice due date as soon as you can and if you have any questions and need reviews, immediately contact us to save our accounts team sending the poke you reminders. If a team member does refer to this unpaid invoice and that delivery may be delayed, consider walking into Woolworths and asking to take a loaf of bread and pay for it later. It doesn’t happen in retail nor does it happen with hire equipment.
Most appliances have a rating on them either in watts e.g. – 600w or in amps e.g. 2.5amps.
Use the wattage information on your appliance to determine the size of the power outlet you require. If you are unsure, contact EES Exhibitor Services who will be happy to assist you.
4amp power point = 1000 watts maximum
10amp power point = 2400 watts maximum
15amp power point = 3600 watts
Three Phase power points
EES can accommodate whatever 3 phase powerpoint you require, from 10amp 3 phase upwards (this is dependent on the venue).
Method to find (amp) load of item:
240 w = 1 amp
960 w = 4 amps
Lighting is supplied on a stand floor size of ratio of 1 per 9m² but this may vary from exhibition to exhibition. All stands are provided with a one 4amp powerpoint. It is always advisable to check with your exhibition coordinator on your inclusions. If you are required to charge or power more than one appliance, order a power board or additional power source to ensure you have adequate power. All our power leads are professionally tagged and tested by certified employees, this is to ensure your safety, our teams safety and the venues safely. It also allows us to moderate power across the floor so not to create surge situations protecting your laptops and mobile phones from being fried. See there is a lot that goes on behind the scenes to an exhibition!
You will find in your exhibitor kit a preferred furniture, lighting and power grid. Get your best picasso on and mark up on this form where you would prefer your equipment to be placed otherwise it will default to the back wall middle for lighting and back corner for your power. This form is a must to be returned to our office, so that the electrics can be installed in the correct location and the floor plans can be marked out prior to the show. Any changes onsite once the show is built will incur additional move fees.
No, the lights that have been included or ordered include the power to run these, however if you add more than the included package and require specific setup a $50 service charge will be applied for that staff member to spend that extra time on your stand.
Not at all, depending on the equipment and requirements of the flow of your stand, different locations and power sources will be reviewed.
For example
In Australia we utilise a 240 volts single phase plug using a three pin plug and socket. Ask our friendly team and they will arrange to supply transformers and plug converters. Additional costs will apply. Alternatively we may have a hire item compatible that you can use saving you on extra baggage costs too!
Custom Stands: Of course you can as long as the appropriate power supply to run your lights is ordered for example
4amps = 1000 watts
10 amps = 2400 watts
15amps = 3600 watts
You do need to have all your equipment including leads and lights tagged and tested prior to the event, don’t be left in the dark if the venue decides your leads are non-compliant!
Details of your electrical contractor (if used) is required to be given to your exhibition coordinator or a contact number if there is a problem with lighting you have installed during the show.
Exhibition Booths: EES will supply your lighting needs, no lighting or equipment can be attached to the exhibition shell products.
Lets stop at 4 per panel of ExpoShell, any more on a panel and the integrity of the build may be at risk.
Sure that’s always possible, but consider how the side walls hold up, you may have supports then added to the top of your stand from each corner to prevent the side walls leaning into your space. Which then just causes more height issues. Talk to your exhibitor services team about removing your Fascia and how we can make sure you get the result you are looking for. You may have to move your stand position on the floor, therefore think about these things as soon as you book your stand and let’s get you sorted before it’s too far down the planning stages of the overall show.
We can with enough lead time, before the show you will need to indicate if you want us to set aside your printed panels. We will work with extra care to try and keep the panels looking their best, but be prepared for some wear and tear. ONce removed we will use a pack and wrap system for transporting and if you have the means to take them with you will leave them at site for your collection, if you need courier assistance we will bring them back to the warehouse and organise a courier at your expense or advise when they are ready for your collection. We will only hold panels for up to 7 days post show.
Associated Costs
Pack and Wrap: $150.00
Return to warehouse for pick up: $120.00
Courier Costs to you: POA
This one is a hard no
This service fee covers much more than just transport, it is for administration duties to book out and manage your booking requirements, transport to the venue sometimes one truck sometimes several and all these vehicles require drivers, road certificates, petrol and registration. Cleaning and general maintenance, including cleaning equipment, and most times, the replacement of that key that mysteriously disappeared from your pocket for the lockable counter we replaced onsite. Delivery and placement onto your stand by the team, including trolleys, then the reverse process back to the warehouse.
The cost of the hire item is the cost of the hire item only from shelf to show, not all the inbetween. .
A damage waiver component is payable to cover the cost associated with the normal wear and tear of the equipment, the accidental scratch from your products, fake tan from your number one client who sat with you to discuss an important job and the sticky tape that will take a good half hour to remove from your win here sign.
It does not cover misuse or theft of the equipment and so it does not insure the goods being hired. It is compulsory and it is not refundable.
The GST (Goods and services tax) is an Australian government tax of 10% that applies to goods and services sold or consumed in Australia. As Expo Event Services an Australian based company the GST must be applied to all orders, including international transactions.
Whilst we do our best to give exhibitors an accurate time frame for their furniture deliveries, there are a range of factors which impact on delivery times, many of them are out of our control. Usually there are several trucks delivering equipment over different time spans, we cannot always be certain which truck has your furniture. Congestion at the loading docks; there are many trucks, not just our own, all needing access to docks at the same time; we cannot predict the precise time we will be able to unload. Traffic congestion on roads in major cities is always an unpredictable variable. Speed of the stand build; the stand build may not always go according to plan, we cannot deliver furniture until the stands have been completed. EES will endeavour to give you a 2hr window of delivery and if delivery is delayed unexpectedly your will be notified during this delay.
No, however a minimum delivery and installation fee is required no matter the size and shape of the goods, this may vary depending on distance and timeframes, refer to your exhibition sales coordinator for more information and discuss options, and we may be able to supply more than you can see which will assist with reducing delivery costs across multiple suppliers, if you don’t see an item in our catalogues, be sure to ask if we have something you are considering, we may just have this item in the warehouse.
No, our products are for hire only. From time to time we may sell old products we deem not appropriate for exhibition display, however firstly we do try and find new homes for these items, be it with the staff and their families or via a sale. Keep an eye out on our newsletters about furniture sales, or if you do have a true charitable outlet that could use equipment from time to time, contact michele@expoevent.com.au to discuss and see how we can continue the lifespan of the equipment.
Space only stands are just that – space only. Lights and power need to be ordered separately unless otherwise indicated in your exhibitor manual.
Please contact us – power can be run under your flooring in most instances but we require notice prior to construction of your floor so that cabling can be run before access to the floor pit is blocked. Additional costs are incurred for cut floor tiles. Your exhibitor services coordinator or account manager will be happy to assist with cost associated with underfloor cable management prior to the installation.
When it comes to lighting our booths, we prioritise energy efficiency and low power consumption. We employ LED exhibition lights, which not only provide optimal lighting but also allow up to 30 booths to be powered by a single 10-amp power supply. This approach significantly reduces energy usage and contributes to a greener event environment. Venues and the Earth love us and love them so we are consistently looking for ways to reduce our energy consumption.
As a standard our 3 bar LED Lights are attached to the back wall of the stand.
However this will vary depending on your requests and requirements, sustainably we offer 1 light up to a 3m x 3m booth and 2 or more on larger booths, if you feel you need to be lite up like the Hollywood sign, discuss this with your account or exhibition manager and they will work out the best solution for your stand layout.
Ahhhh…. we are not a dating service, so the answer to that is no, if your equipment is not hired through EES you will need to arrange someone to install and connect your own equipment. This person will be responsible for troubleshooting throughout the show, make sure you have them on your speed dial!
Onsite support may be available and charged at the appropriate onsite rates.
First how much mech, what is the size and shape and how heavy is it? All these questions will assist our exhibitor services team to suggest the right options.
Wall mounted shelving looks great, very shop like, but remember an exhibition stand is a temporary structure, no hard walls to drill into so the shelving will have a weight rate and you must help us adhere to this, if your products are soft play toys, for sure load them up, but if you are presenting 1kg bottles of hair conditioner, I would be considering a floor level shelf that holds more weight.
Wall mounted shelving will be suggested based on your booth size and position on the floor, we may need to set the shelving based on the system build the organiser has set, but we’ll do this layout for you so you don’t have the embarrassment of of your products falling to the floor during the exhibition.
Not sure about you but our team love their paycheck each week and every time they come to work they are expected to be paid! So for our team to manage the AV for your stand, ensure it is working, transporting the latest and greatest LED screens in large vans so they are not damaged, are tagged and tested so we know it won’t cause a fire and then be on hand for when your wonderful marketing team sent you off with the wrong files on a usb or you forget your cable to connect your laptop to get you up and running and presenting in no time, is that enough reason for the cost of the equipment?
A number of venues now across Australia are requiring certain weighted stands to ensure that the TV’s don’t fall on a walking past delegate These stands weigh up to and over 30kg, and certainly aren’t the TEMU variety.
So you are most welcome to bring your own equipment, however we are not available to assist you onsite without a technical fee, minimum call out fees to assist you will be from $240 + gst.
Absolutely, our inhouse designers love to review your artwork files in Canva, but we may have to tweak them to ensure they work on the print structure we are trying to achieve. There may be a cost to this from $150 per hour, however you will be quoted prior to commencing work to ensure you are ok with the charge.
However as a rule of thumb start with:
Supply all files as Print Ready PDF Documents with the following:
Sending your files to our team:
For files up to 10mb, email design@expoevent.com.au
For files over 10mb, CLICK HERE
We will do our best to accommodate, however our bump out schedule is completed 7 days prior to the installation of the show and all our jobs are locked and loaded. If there is an opportunity to assist with this additional fees will apply for the late request.
